Thank you for following up with these additional details.
There are rare sites that simply won't work with 1Password
because of how they are coded. It's possible this is one
of those sites. It's hard to determine this for sure. All we can do
is test, and that will only take us so far, since none of us here
have TD Bank accounts.
In doing some searching through other discussions, there is a
fix that worked for one customer, though this was 5 months ago, so
they could've very well changed the login page code since then.
Please create a login manually using the Plus Button method
outlined in Kyle's video from before. Then open the main 1Password
application and navigate to this login item.
Click the Edit buton below the login item, then
in the bottom "All Fields" section, be sure that your username and
password are checked appropriately on the right side, to designate
which is which.
Please let me know if these needed to be changed, and if it made
a difference when trying to login.
3 Posted by Anthony Sappraicone III on 21 Mar, 2012 07:15 PM
I will try that when I get home tomorrow. Now don't get me wrong,
1Password is the best software I have come across in a long time and use
it, all day every day. Thank you for making such great software. I will
let you know how the TD bank turns out in the morning.
Support Staff5 Posted by Khad Young on 22 Mar, 2012 05:30 AM
Thanks for testing that. I can't promise a personal message if
an update to 1Password (or something TD Bank changes on their site)
resolves the issue for you, but please do contact us if you have
any further trouble. In the meantime, make sure automatic updates
are still enabled (the default) for the browser extension.
We appreciate your patience. This is on our radar.