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Mark Tatge

31 Oct, 2011 11:37 PM

OK I did it. How can I uninstall of reinstall or fix this problem? I saw the start over info however I have no 1Password folder or file under
Application Support. Home>Library>Application Support>1 Password>1 Password.agilekeychain. I find no such files under Mac Lion.
Now what?

1. 2 Posted by Mike Tselikman on 02 Nov, 2011 01:07 AM

   

   Hi Mark,

   Can you tell me what you did do and what you're trying to do? Also, which version of 1Password are you using? Open the main 1Password app and then go to the 1Password Menu > About 1Password, it should tell you which version of 1Password.

   If you're using 3.9.x, please use this guide to create a new data file to start over.

   If you're using 3.8.x, please open the main 1Password app and then

   1. Go to the the 1Password Menu > Preferences > General.
   2. Under Data File, click on the 1Password.agilekeychain filename to open it in Finder.
   3. Close 1Password and then switch to the opened Finder window.
   4. Drag the 1Password.agilekeychain file to the desktop.
   5. Open 1Password now and it'll give you the option to start over with a new data file.

   I hope that helps, please let me know.

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2. System closed this discussion on 07 Jun, 2012 07:42 PM.

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