Keyboard shortcut for copying password does not work

Kenji's Avatar

Kenji

30 Apr, 2012 05:03 PM

The mac os shortcut (alt+command+c) to copy the login password is not working. Although pressing alt+command displays the password in cleartext, pressing "c" does not always copy the password into the clipboard.
I noticed that right after opening or unlocking 1password, the shortcut will work but all subsequent times will not.

  1. 2 Posted by Stu Helm on 30 Apr, 2012 08:56 PM

    Stu Helm's Avatar

    Sorry for the trouble here, Kenji,

    Which version of 1Password do you have installed, you can check this via 1Password > About 1Password.

    Please let me know,


    Stu Helm
    Agile Crusader
    AgileBits

    http://support.agilebits.com
    http://twitter.com/1Password

  2. 3 Posted by Kenji on 30 Apr, 2012 10:02 PM

    Kenji's Avatar

    Version 3.8.19 (build 31419)

  3. Support Staff 4 Posted by Kyle Swank on 01 May, 2012 04:01 PM

    Kyle Swank's Avatar

    Hi Kenji,

    Out of curiosity, do you notice copy not working in other applications as well, or is it just in 1Password?

    What happens if you use Edit->(Hold the option key)->Copy Password. Does this work?

    Cheers!

    Kyle Swank
    AgileBits Support

  4. 5 Posted by kenji on 10 May, 2012 05:15 PM

    kenji's Avatar

    Going through the alt-edit menu also show issues.
    I just have this problem with 1password. Although it is very random, and has happened much more rarely lately.

  5. Support Staff 6 Posted by Kyle Swank on 10 May, 2012 07:16 PM

    Kyle Swank's Avatar

    Hi Kenji,

    Thanks for testing that.

    I'm unable to recreate the issue, unfortunately. Are you using any applications that modify the clipboard?

    Launchbar, Quicksilver, Alfred, QuickCursor, among others will all use the clipboard in various ways.

    Cheers!

    Kyle Swank
    AgileBits Support

  6. System closed this discussion on 21 Jun, 2012 07:20 PM.

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