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Exception: -[NSViewController loadView] could not load the "(null)" nib.

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Joe

10 May, 2012 05:54 AM

I'm suddenly receiving the above message after upgrading my application via the in software update tool. I'm not able to use the application any more and I'm afraid all my saved logins are now gone. Please help!

1. Support Staff 2 Posted by Kyle Swank on 10 May, 2012 04:59 PM

   

   Hi Joe,

   I'm sorry for the trouble you're encountering here. Your data is stored outside of the application so it should all be intact unless you delete it.

   Did you purchase 1Password from our website? If so, lets try downloading a fresh copy:

   http://www.agilebits.com/downloads

   Download the Mac version and unzip it if needed. Once unzipped please drag the 1Password icon into the Applications folder. It will ask you if you'd like to replace the existing version. Click Replace.

   Try running the application again and see if it works any better.

   If you purchased from the Mac App Store, let me know, we'll provide more instruction for that.

   Cheers!

   Kyle Swank
   AgileBits Support

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2. System closed this discussion on 21 Jun, 2012 05:00 PM.

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