I'm sorry this isn't working for you. Can you tell me where it
is you don't see the details? Does it work in one place but not in
the other? Also, did you use wifi syncing or are you syncing via
Dropbox? Let me know and we'll get things sorted out for you.
Support Staff6 Posted by Kyle Swank on 14 Jun, 2012 01:09 PM
Hi Ilya ,
Could you verify for me that all of your data is correct and
intact on your Mac?
If the data is not correct and intact on your Mac try the
I'd like to ask you to create a Diagnostics Report. They are
easy to generate and allow us to take a peek under the hood and see
what's happening behind the scenes. To help you create a
diagnostics report we have written a guide that you can view
Please note that there are two sections on that page. One for
users that purchased from the Mac App Store, and a second section
for users that downloaded from our website. Please make sure you
read the right section.
Once you've created the report we'd just like to have you attach
it to the website below:
Then you can setup Dropbox syncing on your iPhone. I'd suggest
removing the application first though in this case. Tap and hold on
the 1Password icon on your iPhone. When it starts to jiggle, tap
the "x" icon to remove it.
Then re-install by opening the App Store on your iPhone, tapping
Updates, then "Purchases." Locate 1Password in the list and then
the "Cloud" icon to re-install it.
Once this is done, run it and set a master password and 4 digit
pin. For the master password I suggest using the same password you
use to unlock your Mac. They can be different, but keeping them the
same is better.
To sync your iPhone with Dropbox you'll want to follow the
directions we have in our Use Dropbox to get automatic syncing with
your iOS devices guide. This will get your iPhone syncing with your
Mac 1Password data on Dropbox.