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log in problems with openbank.com

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gene adams

17 May, 2012 09:27 PM

tried to use my 1password app with my banks log in page , which shows as openbank.com in the screen. Usually it’s a 2 step process. A user name screen is first . If there is a second screen with an image you authorized- you can then log in with your password. I can't activate the 1password button at the user name screen and the second screen didn’t accept my password. Also when I tried to generate a more secure password and change the original one, the site didn't accept it. The Bank is First Niagara. Any ideas?

1. 2 Posted by Kelly Guimont on 17 May, 2012 10:18 PM

   

   Hi Gene,

   We have a page of tips and tricks to help log in to financial websites:

   http://help.agilebits.com/1Password3/multi_step_logins.html

   Try the suggestions there, and let me know if you still have questions or problems logging in.

   Thanks,
   Kelly Guimont
   Support Jedi
   http://agilebits.com

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2. System closed this discussion on 28 Jun, 2012 10:20 PM.

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