Home → 1Password 3.8 for Mac (from AgileBits website) →

refund please

Admin Functions

• Remove

patricia carter

18 May, 2012 05:16 AM

Most troublesome and biggest ripoff of all. Months of trying to get it to work is nothing compared to trying to uninstall it. Paid technician is scheduled to try to get this app deleted. Mac will not restart when following your directions for uninstalling.

1. Support Staff 2 Posted by Kyle Swank on 18 May, 2012 02:37 PM

   

   Hi Patricia,

   Thanks for taking the time to contact us. We always recommend that our customers contact us first because we can often fix the problem in just a few emails.

   I've checked your purchase history and from what I'm seeing on our records you purchased back in 2009. With our credit processing we are unable to issue refunds after 60 days, and 30 days for Paypal. So we're well outside of those time periods.

   So, if you're willing, we can try to get the application fixed for you. Could you explain what you're having trouble with? We'll be happy to help you get 1Password running on your Mac.

   Cheers!

   Kyle Swank
   AgileBits Support

   Admin Functions

   • Echo
   • Remove

2. System closed this discussion on 29 Jun, 2012 02:41 PM.

Comments are currently closed for this discussion. You can start a new one.