I am having the same problem as Marcos. With tne 3.8.8 version
and the browser ADD-ON that opens up the enter Master Password
drop-down box, entering the password and clicking does NOTHING.
Sometimes, after multiple tries it works. I then have to resort to
opening 1Password via the Dock Icon and either manually entering
the username and password or the drop-down box entry will work.
I believe this is likely to be a BUG in this version and I am
amazed that more people are not commenting about this. This has
been a problem since this "upgrade".
I'm sorry for the troubles you're having, Marcos. did you
recently change your master password? If so, please try deleting
and reinstalling the 1Password extension in your browser and that
should get things going for you.
If that's not your situation, could you send us a screenshot of
what's happening when you try to unlock? Also, if you can view it,
please send along a troubleshooting report, which you can view from
the 1Password extension's settings screen. Finally, a diagnostics
report from 1Password's Help > Troubleshooting menu would be
very helpful as well.
I hope that helps. Please let us know if we can be of further
Locate 1Password in your list of extensions and click
Open a Finder window and click Go > Go to Folder.
Copy and paste the following, then click the Go button: ~/Library/Application Support/Firefox/Profiles
To reinstall the extensions, visit our extensions
page in Safari and in Firefox, and click to install the
Stephen, it sounds like you might be experiencing something
different. Do you have Wondershare or something similar installed?
If so, you may have encountered a
software conflict and uninstalling the conflicting extension
should resolve the issue for you.
6 Posted by Stephen Strum on 14 Oct, 2011 10:00 PM
Went through the process per the URL you gave below and I do not think this is the root of my problem. I am a good detective and here's what I have discerned.
From the browser, 1P does not open up if I click on the 1P icon once. But, voila, if I click on it twice, it does. That's one finding.
Second, I have no other extensions in my Safari Preferences, Extensions, other than 1Password.
So I wonder what this could be. Right now, I can live with doing two clicks on 1P.