Icon does not appear on Safari toolbar.
John Tilton
Well it did at first but now it doesn't. See attached file.
Please advise how to get 1P icon back.
Thank you,
John
Screen_shot_2011-09-30_at_9.08.31_PM.jpg
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2 Posted by kanga@q.com on 01 Oct, 2011 09:32 PM
O.K. guys. The 'Trouble' is back again. No 1P on the toolbar. It just dropped off, and I'm using the latest beta,
Version 3.8.8.BETA-1
please guys,
Bill
3 Posted by kanga@q.com on 01 Oct, 2011 09:35 PM
And now, I can't even log in!!!
4 Posted by kanga@q.com on 01 Oct, 2011 09:41 PM
Ah so. I did a re-boot and it appeared. Funny, when I installed the latest beta, it rebooted the app. Didn't realize that it needed a total reboot. All's well. As for the log in, well, I'll start a new one.
5 Posted by jackb on 02 Oct, 2011 06:31 PM
Version 3.8.5 for the Mac works fine. Upgrade on another Mac to 3.8.7 has different interface and 1P does not show up on the Safari tool bar. How can I restore or return to 3.8.5 level?
6 Posted by Bill Critch on 02 Oct, 2011 06:58 PM
I'm running Snow Leopard 10.6.8 and all's well at the moment. 3.8.1 Beta seems good too. Guess we just have to love 1P while it's in transition, but it's tough love.
7 Posted by John Tilton on 02 Oct, 2011 08:27 PM
I am also running Snow Leopard 10.6.8 and 1Password 3.8.7 (build 31168) on both my computers. One of them works and the other does not. Both are iMacs with the same configuration -- mid 2007 models.
8 Posted by Roustem Karimov on 03 Oct, 2011 06:35 PM
Hello John,
Thank you for the screenshot. It appears that the Safari toolbar is hidden in your case. Please try to select "View > Show Toolbar" menu to bring the toolbar back.
Thanks!
9 Posted by John Tilton on 03 Oct, 2011 10:15 PM
Thank you Roustem. That was the problem. I did not hide the toolbar on purpose. Somehow it just went away.
John
10 Posted by Stu Helm on 04 Oct, 2011 12:53 AM
Thanks for the update, John, glad to hear you're up and running.
11 Posted by Mark on 19 Nov, 2011 01:49 AM
I upgraded to 1password 3.5.15 My Safari 5.0.6 running on Mac 10.5.8 no longer shows the 1P icon.
I followed ALL the troubleshooting suggestions, the resetting folder permissions, reinstalling extensions, etc.
Nothing.
It isn't even in the manually installable window in Safari under "CUstomize Toolbar."
I tried installing the safari extension manually from the Safari extensions gallery. THEN the 1P icon appears with the dreaded red dot with the "1" in it,and doesn't do anything when you click on it.
This is a serious loss. 1P is one of the most MAJOR pieces of software I use scores of time each day.
HELP !!!!
12 Posted by John Tilton on 19 Nov, 2011 10:54 AM
What worked for me was to click View/Show Toolbar in the top menu.
13 Posted by Brandt Swindell on 19 Nov, 2011 04:59 PM
Hello John,
Thanks for letting us know that View > Show Toolbar worked for you.
I hope this information helps others having this issue resolve the problem too. :)
Cheers!
Brandt
System closed this discussion on 07 Jun, 2012 03:40 PM.