Support Staff2 Posted by Kyle Swank on 19 Jan, 2012 02:30 PM
I apologize for the delay in responding!
I tested the site you provided and I too am having trouble. The
login form. I'm getting a message saying the password needs to be
at least 6 characters long yet the password I'm providing is 8
characters. This typically means that their login form is not
accounting for the characters we've filled into the form.
Unfortunately in this case we aren't able to solve the issue, it
is something that the website will have to fix. I'd suggest
techniques they are using is interfering with your password
We wish we could make these types of situations go away but it
just isn't something in our control.