1Password Pro "installed" but only base edition app shows up.
Randall Bryant
iTunes says that the 1Password Pro version is installed on my device, but it appears that only the standard version is present. The app icon doesn't have the "Pro" banner on it and it's missing categories like wallet, software, accounts, etc... I use the 1Password app on my latest OS X edition MacBook Pro, and it has all of these categories which I use daily. Not having the data in those categories sync to my mobile device app (iPhone) because it doesn't have those categories, is making the mobile device software close to useless for me. Does the Agilebit's team have any advice to help me correct this issue?
I look forward to your response. BTW, I do fancy the product. I just need help working out a couple of kinks.
Thanks!!
Randall Bryant
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2 Posted by Stu Helm on 26 Mar, 2012 04:18 PM
HI Randall,
Sorry for any confusion here, the Pro banner doesn't show up on the actual device, instead you'll see a silver bezel around the icon, the standard version doesn't have this.
With regards to categories not showing up, how are you syncing 1Password on your iPhone with your MacBook Pro, via WiFi or Dropbox?
Stu Helm
Agile Crusader
AgileBits
http://support.agilebits.com
http://twitter.com/1Password
3 Posted by Randall Bryant on 26 Mar, 2012 04:30 PM
Syncing via WiFi Stu...
Randall Bryant
504-248-0384 cell
[email blocked]
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Sent from my iPhone
4 Posted by Stu Helm on 26 Mar, 2012 04:31 PM
Thanks for the confirmation, Randall,
The first thing to check is that the categories may be under the 'More' tab within 1Password on the iPhone, if not then look at your iPhone in the 'Sync' section of 1Password and make sure that 'All Folders' are being synced.
Stu Helm
Agile Crusader
AgileBits
http://support.agilebits.com
http://twitter.com/1Password
System closed this discussion on 07 Jun, 2012 09:45 PM.