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patricia carter

15 May, 2012 07:31 PM

password has not operated correctly since purchase. Tried changing password as per support instructions and still will not work. Feeling very ripped off.

1. 2 Posted by Chris White on 15 May, 2012 07:39 PM

   

   Hey Patricia,

   I apologize for the trouble you're having and I'd like to help!

   I only found one earlier ticket (link below) from you and in that ticket we were waiting on you for clarification. We certainly had no intention of ignoring you!

   http://support.agilebits.com/discussions/1password-for-ios/2625-fil...

   We do need a little more information on what's going on before we can help you fix the issue you're having. Is this the same issue as the earlier ticket or a new one?

   In either case we need a little more information from you on what's going on before we can help you fix it. Could you describe the problem in a little more detail for us?

   Thanks, as soon as we know more we'll have a much better idea of what's going on and how we can help you fix it.

   Chris White
   AgileBits Support

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2. System closed this discussion on 26 Jun, 2012 07:40 PM.

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