It's strange that you'd be missing logins on your iPad if both
the Mac and the iPad Dropbox syncs have completed. Is it possible
some of your missing items are generated passwords instead of
actual logins? Those particular items aren't currently supported on
the iPad unfortunately.
As for the master password attempts, I believe they're unlimited
on the iPad, I just got up to 25 attempts without being locked out.
On the iPhone you get significantly fewer attempts but when it does
lock you out it's only briefly.
Since we don't use a four number passcode on the iPad there
isn't as much security needed for someone trying to break into a
secure alphanumeric master password.
Let me know on the syncing issue, hopefully we can get this
cleared up this evening or tomorrow before you leave on your trip,
we'll do our best! :)
3 Posted by Greg Rubinstein on 23 May, 2012 11:59 PM
Thanks for the quick response. I don't know what you mean by generated passwords vs logins. Sometimes I use the password generator to create a password for a login and sometimes 1password asks me to save a password when I create a login at a site in Safari--maybe both of these at the same time? How can I tell the difference between a generated password and a login? Also why would my iPhone but not my iPad sync all the items from my iMac?
You can find Generated Passwords on your Mac by selecting
1Password > Preferences in the menubar and then going to the
General tab if you aren't there already. Find the check box that
says Generated Passwords and make sure it's checked.
Now you should have an additional section in your 1Password
The reason that it's hidden by default and that we haven't yet
built it into the iPad client is that ideally you'd never need to
do anything with these but it is possible they account for you
missing logins. Take a quick look around and see if you find
passwords there that don't exist in your Logins section and aren't
being displayed on your iPad. They are displayed in 1Password for
If that doesn't account for your missing logins we'll work from
Generated passwords was already checked on the general prefs and
was on the sidebar.
Of the 29 generated passwords on my iMac, 11 appeared on my iPad,
for example, debix.com, Facebook.com, lattimes.com.
I still don't understand exactly what a generated password is.
Also, I have 2 wellsfargo.com generated passwords, but only one
Wellsfargo login on my iMac and my iPad. I have 4 supersup.com
generated passwords on my iMac, one Supersups login on my iMac, and
none on my iPad.
I have pledgemusic.com as a login on the iMac, but not as a
generated password or on my iPad. I have orbits.com login on my
iMac but not under generated passwords or on my iPad.
Support Staff6 Posted by Kyle Swank on 24 May, 2012 02:50 PM
Generated Passwords are for when you need to quickly generate a
random password for a website or account.
Also, when you use the Password Generator in the 1Password
browser extension and click "Fill" it generates a "Generated
Password" item. It's like a history. It's a security measure to
make sure that your generated password is saved somewhere so that
you can access it if the item doesn't get saved automatically as a
new Login item.
So, there are two main ways they get created:
1) You click Generated Passwords in 1Password on your Mac. Then
click the + button to create one
2) You use the "Password Generator" in the 1Password browser
extension and click "Fill."
They will not exist for every item, and they aren't a permanent
place to store passwords, you should always create a Login item or
Account for anything that needs to be permanent.
So, with that said, generated passwords should show up in the
"Passwords" section on the iPhone. But Generated Passwords are not
currently synced to the iPad.
Are all of your "Login" items showing up on both the iPad and
the iMac? If so, then everything is syncing fine.
I usually would use the password generator in the browser extension
as part of creating a login, and the the extension would usually
prompt me to save the login.
But the issue is that the Login Items are not showing up on both
the iPad and iMac. The iMac and iPhone appear to have all the
logins, but the iPad only has some, as if it stopped actually
syncing some time ago when I had fewer login items on my iMac, even
though if I manually sync 1Password on the iPad, the time stamp
says it was just synced.
Maybe the iPad isn't really connecting to the keychain in dropbox
to get the logins?
Support Staff8 Posted by Kyle Swank on 24 May, 2012 03:37 PM
The easiest way to sort of "kickstart" the syncing process is to
reset Dropbox syncing on the iPad. It may help, so lets start with
Open 1Password on the iPad
It will prompt you for your Dropbox Email, Dropbox Password and
Master Password. Make sure you tell it to remember your Dropbox
Let it finish syncing then check to see if your items show up.
If they do not, exit the application, double tap the home button to
bring up the Fast App Switching tray. Then tap and hold the
1Password icon until it starts to jiggle. A red "-" should appear
next to the icon. Tap this to fully "quit" the application. Tap the
home button again to exit the fast app switching tray. Then launch