Unable to view wallet attachments on iPhone or iPad.
Andrew
Does 1password not sync wallet attachments? I see the wallet items but none of the attachments.
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2 Posted by Mike Tselikman on 21 Nov, 2011 08:47 PM
Hi Andrew,
I'm sorry for the confusion but the attachments are not yet supported on the mobile devices. It is one of the features we'd like to introduce to the iOS platform but I do not have a timeframe on when that'll happen.
Thanks for letting us know that this would be useful for you. I apologize for the inconvenience from not having it now.
Please let me know if there's anything else I can help with.
Thanks!
3 Posted by Jim Laurel on 01 Jan, 2012 01:56 AM
I'd like to add my vote for this feature. It is such a natural and obvious feature that I was surprised when it wasn't supported. It is especially useful for business travelers, who usually have a stack of affinity cards for airlines, car rental companies, hotels, lounges and the like that are simply impractical to carry and manage while traveling. My own stack is almost 4" high. Just having the number of your card isn't always enough, especially in many places in Asia and even Europe, where the person attending you may not have the ability to look up your account based on the number alone. Many times, people want to see the card itself. A few months ago, I had this very problem at a lounge in the Incheon Airport where the front desk attendant of one of the lounges could not look up my Priority Pass account on her computer and wanted to see the card.
I've kludged around this by having scans of my cards in a photo album, but it would be nice to have them in a secure place.
4 Posted by Brent Young on 01 Jan, 2012 09:27 AM
Hey there, Jim!
I agree and would love to see this myself, but we need to do it in the right way. Storage space and data usage (for sync'ing) are a big concern for many of us, so there needs to be a way to specify which attachments are included, as the 1Password desktop application supports attachments of any format up to 20MB in size. As you can imagine, some of us have rather large databases as a result.
We really want to have a secure place to store sensitive documents on our mobile devices too, so this is definitely on our radar. While I cannot say when this will be implemented, I thought you might appreciate knowing that it is something we have in mind for a future version. :)
Brent Young
Support Rover, AgileBits Inc.
https://agilebits.com/support
5 Posted by tim.veridical on 06 Jan, 2012 09:30 AM
+1 for this feature.. would have liked to have my passports all together for this next trip..
6 Posted by Ben Woodruff on 06 Jan, 2012 02:01 PM
Thanks for the input! :)
7 Posted by Anton Makeev on 07 Jan, 2012 05:43 PM
I also vote for this feature.
It is very important for me since I have attached images with scanned codes to the 'Wallet' items, without being able to see them, these items are useless. And since 1PasswordAnywhere service doesn't allow to see the attachments either, this is a serious drawback for me.
Thanks,
Anton Makeev
8 Posted by Stu Helm on 07 Jan, 2012 06:01 PM
Anton,
Thanks for the feedback, we're taking everything into consideration and I can tell you that we wan tot add support for attachments on our mobile apps too, we just need to find the right way to do this to avoid any possible data corruption.
Stu Helm
Agile Crusader
AgileBits
http://support.agilebits.com
http://twitter.com/1Password
9 Posted by Jim Laurel on 07 Jan, 2012 07:43 PM
Hi Stu,
I understand the concern surrounding this feature. Another issue will be bandwidth limitations (particularly with the mobile app) that can affect the amount of time it takes to sync if users add very large attachments to wallet records. And of course, overly lengthy sync times will increase the possibility of interrupted syncs and thus data corruption.
My suggestion would be to start out by narrowly focusing on how most people will use this feature. And almost certainly, that will be attaching scans of cards in their wallets. Files of scans like that shouldn't be very large, and their smaller sizes will mitigate the risks of unduly long sync times and data corruption. You could approach this by either limiting the size of attachments, or downsizing large files at attach time.
I only started using 1Password recently and am already a big advocate. It solved what for me was becoming a huge problem.
You guys are doing a great job. Keep up the good work!
10 Posted by Stu Helm on 07 Jan, 2012 08:11 PM
Thanks, Jim, that is indeed another one of our concerns, the same would be true for the, relatively, small amount of storage space on iOS devices.
One idea we've had is to make attachment optional syncing on a per-item basis and of course clearly outline what files can be viewed on the iOS platform, since that's somewhat dependent on iOS and the apps you have installed.
Stu Helm
Agile Crusader
AgileBits
http://support.agilebits.com
http://twitter.com/1Password
11 Posted by jonsamson on 10 Jan, 2012 07:39 PM
This is an important feature that should be implemented - that one can take a photo with iphone/ipad or isight camera or scan the card and have in the "wallet" for travel purposes.
12 Posted by Mike Tselikman on 10 Jan, 2012 07:45 PM
HI Jon,
I agree. It's also just as important that we do this right in the first place and that'll take a bit of time to validate that everything we do to implement this does not impact the security of your data. We also want it make it easy to manage your attachments on the iOS devices. The iOS platform handles the attachment wildly different from what you'd expect on the regular computers.
Thanks everybody for their votes. I'll close this discussion as we don't need the votes on this feature, we definitely know that this is one of the top features that you guys want for us and it is one of our features that we want to implement in a future update to 1Password. As to a timeframe, it is our policy not to give out any timeframes because we generally don't know and we don't believe in creating false hopes. We want to surprise you guys by releasing it as soon as we're 100% sure that it is solid and safe for you.
Thanks again for expressing your interests in this!
Mike Tselikman closed this discussion on 10 Jan, 2012 07:45 PM.