Multiple Apple devices
Bruce Foster
W have multiple devices in our family: 4 Macs laptops, 3 iPhones, 2 Android phone, 1 iPad. We would like to run 1Password on all of these devices. What is the best software product? What's the difference features between 1Password for iPad and 1Pasword Pro? Can we run multiple devices from one app, I.e., one iPhone and one iPad? Another question: lets say: I have an Android app and my girl friend has a iPhone app, can we use one Mac license for both, I,e, will both phone apps sync to the Mac app? I also have an Win7 desk side server, would it be better to get a license for it too, in case U get an iPhone in addition to my Android phone?
Thanks
Bruce
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2 Posted by Stu Helm on 26 Nov, 2011 07:47 PM
Hi Bruce,
We license 1Password on a per-person, per-platform basis, so the Mac, Windows and iOS apps are all sold separately, and currently our Android app is a read-only free app to give you access to your data.
Of course, we want to make sure we give you the best pricing for all the devices that require a license and certainly for iOS the best option is 1Password Pro, currently ons ale until November 30th for just $6.99.
For the Mac laptops, are you all on Lion or a mix of Lion or Snow Leopard?
Stu Helm
Agile Crusader
AgileBits
http://support.agilebits.com
http://twitter.com/1Password
3 Posted by Bruce Foster on 27 Nov, 2011 01:39 AM
Hi Stu, thanks for your quick response. Three laptops are running Lion and
one is running Snow Leopard.
So,we need 4 copies of 1Password Pro for the Mac laptops, 1 copy for the
Win7 server, 3 copies of the iPhone app, 1 copy of the iPad app, and 2
copies of the Android app, corrrect?
Bruce
4 Posted by Bruce foster on 27 Nov, 2011 03:13 AM
Stu,
Do you have a product feature comparison matrix for the 1Password products? For example what are the differences between the 1Password for iPhone ($4.99) and 1Password Pro ($6.99). And similarly between 1Password for iPad and 1Password Pro? What would suggest for a person who has an iPad now and plans on getting an oPhone soon?
Thanks
Bruce
Sent from my iPad
Bruce Foster, Ph.D, MBA
418 High Street
Dunstable, MA. 01827-1311
5 Posted by Brent Young on 27 Nov, 2011 04:26 AM
Hey, Bruce!
Definitely get 1Password Pro! The only differences between these are that the iPhone and iPad apps are standalone, and Pro is a Universal app that combines the two.
How you break the rest down really depends on how you have your accounts set up. The Mac App Store version of 1Password (Lion only) and the iOS apps from the iTunes app store are tied to an Apple ID, so if some family members are sharing a single Apple ID this may simplify things a bit for you.
You can purchase the 1Password Mac family license from our store if you prefer, and it will work on both Lion and Snow Leopard. But buying the Mac App Store version will be best for you going forward if you will be upgrading the final Mac to Lion, since it includes a free upgrade to 1Password 4 when it is released.
I hope this helps. If there is anything else we can do for you, please do not hesitate to ask. And, as always, thanks for using 1Password! :)
Brent Young
Support Rover, AgileBits Inc.
https://agilebits.com/support
6 Posted by Bruce foster on 28 Nov, 2011 01:20 AM
Brent,
Thanks for your rely. One more question, if we get the family pack for Mac only and four copies of the 1Password Pro app, (ignore our Win7 server for the time being), will there be a free upgrade to 1 Password 4 when it is released?
Bruce
Sent from my iPad
Bruce Foster, Ph.D, MBA
418 High Street
Dunstable, MA. 01827-1311
7 Posted by Brent Young on 28 Nov, 2011 04:37 AM
Hello again, Bruce!
Only the Mac App Store version of 1Password will get a free upgrade to 1Password 4, since 1Password 4 is slated to be Mac App Store only and we wanted to make it easy for customers to 'migrate' to that version eventually.
Just to clarify, the family license is actually a single license key -- rather than 5 separate keys -- that is good for up to 5 family members to use on all of their Macs or PCs, depending on the license type.
Given the Mac App Store/1Password 4 situation, I would recommend that you purchase that version if you have a Mac running Lion at all, and we can work out something if you need licenses for Macs running older versions of OS X.
Please let me know how you would like to proceed. We're here for you. :)
Brent Young
Support Rover, AgileBits Inc.
https://agilebits.com/support
8 Posted by William on 19 Jan, 2012 09:52 PM
We have two Mac computers one running Lion and one still on Leopard. If I download the Lion version from the App Store how would Leopard be handled? Would a Family License cover this some way? I noted that above you mention that "we could work something out" . I would appreciate further details on this. Thanks.
9 Posted by Stu Helm on 20 Jan, 2012 01:44 AM
Well, first of all we'd really recommend that you get that Leopard system up to Snow Leopard if at all possible, if it's an Intel based Mac then you're all set. Apple stopped patching Leopard with security updates when Lion came out, so it's not safe to use Leopard and be connected to the net.
That said, even if you can't upgrade to Snow Leopard, what we generally do is provide you with a license key for 1Password 3.5.x for Leopard or 3.8.x for Snow Leopard, it's actually the same key, we tend to ask for confirmation that you have purchased from the Mac App Store but we can let that slide in most cases since we want things to be easier for our users.
The Family license from our site would give you a key that can be used on Leopard, Snow Leopard and Lion, but you'd lose the benefits of having 1Password in the Mac App Store and would pay more than you'd need to.
Stu Helm
Agile Crusader
AgileBits
http://support.agilebits.com
http://twitter.com/1Password
10 Posted by William on 20 Jan, 2012 01:16 PM
Stu,
Thanks for getting right back to me. I appreciate the information you have provided. The computer running Leopard is an old Power PC that my wife uses so I've not been able to upgrade that one to Snow Leopard. I'm hoping that with your comments I may be able to convince her to make a move to a new iMac.
With that said, at this point, I will plan to purchase through the App Store for my computer and hopefully add my wife's new one once I have it.
Thanks again for your help.
11 Posted by Brandt Swindell on 20 Jan, 2012 01:53 PM
Hello William,
On Stu's behalf, you are very welcome! I'm glad he was able to provide the ammunition you've been looking for to make a valiant attempt to "convince" your wife to upgrade. If you are able to do so, we tip our hats to you! :)
I believe your decision to purchase 1Password via the Mac App Store is the best move, and I hope you will let us know if we may be of assistance once you've made the leap.
Cheers!
Brandt
12 Posted by Richard Van Eck on 07 Jun, 2012 03:34 PM
This comment was split into a new private discussion: Multiple Apple devices
I have 1 Password Pro 3 on my Macbook Pro running Lion. I also have a Mac Mini and a Macbook Air.
I tried to re-download 1 Password from the Macbook Air using the same Apple ID, but it made me purchase it instead for $50. I did not realize it was purchasing it, as I thought it would see my ID and know I already had it.
I have two questions:
Can I get a refund for this? (Assumes I am allowed to have 1 Password Pro on two macs)
Now that I have a second copy of Password Pro that I bought, I am afraid to sync via dropbox with it because it may overwrite my password keychain for the other mac that is using and syncing (as well as my iPad). How do I avoid problems with two apps each thinking they are standalone (maybe this is not an issue, but since it did not know I already owned it, it made me go through setting up the software as a new install, so i am concerned)"
Thanks!
Brandt Swindell closed this discussion on 07 Jun, 2012 04:21 PM.