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Crashing on Visual C++ Runtime on Chrome 16.0.912.21 beta

nospamagilebits

04 Nov, 2011 04:58 AM via web

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Since Chrome auto-updated to the newest version (16.0.912.21, channel beta) earlier today, 1Password stopped working. Now when Chrome starts it shows an error message with "Runtime Error!" generated by Microsoft Visual C++ Runtime Library (the error message is shown twice, before the browser starts). Screenshot with error message attached.

Uninstalling 1P extension eliminates completely the error. Reinstalling the extension brings back the error again. Did this test 4 or 5 times, and it is consistent. Tried uninstalling and reinstalling Chrome; same problem.

1P icon shows on the toolbar normally and when clicked it shows the window, but doesn't bring any of the saved passwords, and clicking on All Loging doesn't do anything. See second screenshot attached.

I know Chrome Beta is not officially supported (or is it?), but would be good to look into this error.

thanks!

• 1P-error1.png 26.4 KB
• 1P-error2.png 19.4 KB

1. 2 Posted by David Brown on 04 Nov, 2011 07:01 AM

   

   Sorry for the confusion, but—despite what the Browsers tab implies—we confirm compatibility with only the current non-Beta releases of the supported browsers.

   I've asked that the UI be updated to reflect that fact. In the meantime, I've made sure it's clear on the Requirements page in the user's guide.

   I think you'll find the extension works great with the current released version of Chrome.

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2. David Brown closed this discussion on 04 Nov, 2011 07:01 AM.

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