I cannot Paste into my 1Password notes or software or anything else really.

Bill Dent's Avatar

Bill Dent

05 Apr, 2012 03:39 AM

This has been going on for a while. Initially I thought RoboForm was to blame so I purged my system of any trace of it,
and I tried a different computer.

When I am filling out and/or editing content in 1Password for Windows I am unable to paste content into the note.
This is a huge disadvantage. I am often entering data into 1Password that have pretty complicated strings
associated. Entering this accurately by hand is difficult. Am I the only one experiencing this?
Any ideas of how I might fix it?

  1. 2 Posted by Ben Woodruff on 05 Apr, 2012 04:37 AM

    Ben Woodruff's Avatar

    Hi Bill,

    I have no difficulties pasting into a secure note (new or existing) in 1Password for Windows 1.0.9.291. Could you please make sure you have the latest version of 1Password installed (Help > About 1Password)?

    Do you have difficulties pasting into any other programs?

    Please let us know.

    Thanks!

    --

    Ben Woodruff

    Positive Experience Architect, AgileBits

  2. 3 Posted by William Kent on 05 Apr, 2012 09:13 PM

    William Kent's Avatar

    I had tried this on two different computers I own and I have the same
    result.
    Based on your comment today I tried it on a computer at work and I could
    paste just fine. So this is a puzzle but probably not caused the 1Password.
    Now I just have to figure out what cause be causing it.

    Thank you for your help.

  3. 4 Posted by Kelly Guimont on 06 Apr, 2012 02:04 AM

    Kelly Guimont's Avatar

    Bill,

    Here is a place to start looking for the cause: In your settings for 1Password, see what you have set here:

    https://img.skitch.com/20120406-tdcdfehr84bdua52rib3th7y9t.png

    And let me know how things are configured. From there maybe we can help track down what's happening. There has only been one other report of this from another user and it does not appear to be a 1Password problem. However, we will do what we can to help. It can be very tricky to resolve a problem that we cannot reproduce in the labs especially if it is related to another program you may have installed.

    Thanks,
    Kelly Guimont
    Support Jedi
    http://agilebits.com

  4. System closed this discussion on 07 Jun, 2012 10:15 PM.

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