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1Password 3.9 for Mac (from Mac App Store) →
13 Mar, 2012 11:56 AM
I have an iMac processing at 3.06 GHz on Intel Core 2 Dual.
It’s running Mac OS 10.7.3. I recently updated 1Password to
3.9.0 (Build 39001 and everything ran well. Last night I updated
Safari to 5.1.4 (7543.16) and ever since then 1Password no longer
works for me.
I can fire up 1Password but after I enter my master password and
need it to fill in passwords - NOTHING HAPPENS! It’s similar
to the crap I had to go through when Apple made major changes to
its OS. It took AgileBits about two months to come out with an
upgrade that worked well with the new OS.
Now the compatibility problem is between I Password 3.9.0 and
the new Safari 5.1.4. I hope it will not take 2 months to clean up
this incompatibility. Does anyone have an idea when this
incompatibility will get fixed? It is frustrating as hell not
having 1 Password doing what it does so well.
2 Posted by Ben Woodruff on 13 Mar, 2012 12:11 PM
This is a known issue with Safari 5.1.4.
Try unchecking "open in 32-bit mode" for Safari. A number of
users have reported that this resolves the issue.
Quit Safari (Cmd+Q) if it is open, open Finder and navigate to
the /Applications folder, find the Safari app, highlight it, right
click on it, select Get Info, and uncheck "Open in 32-bit
Unfortunately if that does not resolve the issue there is no
other known fix at this time. We hope to have an update available
soon. In the mean time you may want to try Firefox or Chrome.
-- Ben Woodruff
Positive Experience Architect
Ben Woodruff closed this discussion
on 13 Mar, 2012 12:11 PM.
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