Home → 1Password 3.9 for Mac (from Mac App Store) →

How to reinstall

Admin Functions

• Remove

kazumasa ogawa

22 Apr, 2012 12:52 PM

Hello
Yesterday, I bought 1password for mac.
However, it was broken Mac, has been uninstalled 1password,,,
I, again, is that you want to install.
What should I do?
I've no license key,,,

1. 2 Posted by Brandt Swindell on 22 Apr, 2012 01:04 PM

   

   Hello Kazumasa,

   You may reinstall our app by launching the Mac App Store app on your Mac, selecting the "Purchased" tab from the top of the window, and then clicking the "Install" button next to 1Password. You will not be charged for a second download.

   If we may be of further assistance, please let us know. :)

   Cheers!

   Brandt

   Admin Functions

   • Split
   • Remove

2. 3 Posted by $B3t<02q<R(B $BHx@n%Q%$%W(B $BHx@n(B $BOB@5(B on 22 Apr, 2012 01:48 PM

   

   Dear Mr. Brandt Swindell
   Thank you for reply.
   However, I've just turn off the purchase history of 1password.

   How do I ...?
   Please see the attached file.

   • __iso-2022-jp_B_GyRCJTklLyVqITwlcyU3JWclQyVIGyhCIDIwMTItMDQtMjIg_____iso-2022-jp_B_MjIuNDEuMjkucG5n__ 67.4 KB

   Admin Functions

   • Split
   • Remove

3. 4 Posted by Ben Woodruff on 22 Apr, 2012 01:55 PM

   

   Please see Apple's instructions for unhiding purchases:

   http://support.apple.com/kb/HT4928

   Thanks.

   --

   Ben Woodruff

   Positive Experience Architect, AgileBits

   Admin Functions

   • Split
   • Remove

4. System closed this discussion on 07 Jun, 2012 09:53 PM.

5. Brian Loher re-opened this discussion on 11 Aug, 2012 03:02 PM

6. 5 Posted by Brian Loher on 11 Aug, 2012 03:02 PM

   

   I have a similar issue. I lost my hard drive and am now having to re-install everything. I did not initially purchase 1password through the app store, but rather through your website. How do I get access to re-install?

   Admin Functions

   • Split
   • Remove

7. 6 Posted by Marshall on 12 Aug, 2012 03:12 PM

   

   Hi Brian,

   Thank you for taking the time to contact us with your question. I am very sorry to hear that you lost your hard drive!

   You can download 1Password 3 from the following page:

   https://agilebits.com/downloads

   I resent your 1Password 3 license to your gmail account. Enter this license in the copy of 1Password that you download from our site, after it is installed, and you should be good to go!

   Please let us know if we can be of further assistance and have a great weekend!

   Best Regards,

   Marshall Wendler
   AgileBits Support

   Admin Functions

   • Split
   • Remove

8. 7 Posted by Brian Loher on 12 Aug, 2012 03:14 PM

   

   Thank you Marshall. Really appreciate this. Have a great Sunday!

   Brian

   Admin Functions

   • Split
   • Remove

9. 8 Posted by Marshall on 12 Aug, 2012 03:17 PM

   

   Hi Brian,

   You are very welcome! Let us know if you need any help with the reinstall and have a great Sunday yourself!

   Best Regards,

   Marshall Wendler
   AgileBits Support

   Admin Functions

   • Split
   • Remove

10. System closed this discussion on 23 Sep, 2012 03:21 PM.

Comments are currently closed for this discussion. You can start a new one.