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1Password in Safari, Firefox, and Google Chrome →
13 Apr, 2012 11:29 PM
For a number of releases now, I can't get 1password to auto
logon to the AT & T website, it seems to be processing, then
goes right back to the login page.
2 Posted by Kelly Guimont on 14 Apr, 2012 01:50 AM
I'm sorry you're having trouble logging in. We'd like to take a
look though and see what's going on. Can you give me the URL you
are using to log in?
3 Posted by Chris Duke on 14 Apr, 2012 02:53 AM
4 Posted by Eric Dobson on 14 Apr, 2012 08:58 PM
Thanks for following up with those URLs. I was able to test them
and they both worked for me.
Please try saving a new AT&T Login Item using the following
Enter your User ID and Password but DO NOT CLICK LOG
Open the 1Password browser extension and click the plus button
in the top right corner:
Edit the title as desired, then click the Save button, which is
now in the top right corner where the plus button was.
Please let us know if that works for you, and if there is
anything else we can help with.
5 Posted by Chris Duke on 15 Apr, 2012 07:39 PM
no, this doesn't work for me. Keeps gong back to the login screen. Works if I use Chrome ( on the 2nd attempt.)
6 Posted by Kyle Swank on 16 Apr, 2012 02:55 AM
If you open Safari, then click Safari->Preferences. In the
Privacy tab, could you tell me what "Block Cookies" is set to?
If it is set to "Always" please change it to "From third parties
Let me know if this helps.
Do any other websites work, or is it just AT&T?
7 Posted by Chris Duke on 16 Apr, 2012 03:10 PM
It is set to "from third parties...". 1p is logging on to other sites correctly......
8 Posted by Chris White on 16 Apr, 2012 05:59 PM
This seems like it's a problem on AT&T's end with their
cookies but we're not entirely sure. Would you mind reseting your
cookies and trying to login again?
9 Posted by Chris Duke on 16 Apr, 2012 06:15 PM
I reset the cookies for all the att sites in the list. Working fine now.
10 Posted by Chris White on 16 Apr, 2012 06:20 PM
I'm so glad to hear it! Do keep an eye on it, if it happens
again you may want to contact AT&T's support to ask if they
know why it's happening.
Is there anything else we can assist you with?
11 Posted by Chris Duke on 16 Apr, 2012 06:59 PM
System closed this discussion
on 07 Jun, 2012 09:50 PM.
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