Support Staff3 Posted by Kyle Swank on 07 May, 2012 02:59 PM
Thanks for contacting us to let us know about the trouble you're
We are aware of this particular issue. I'm sad to say we do not
have a timeframe for when it may be fixed. I believe it happened
when Chrome 18 was released and may be a Chrome 18 bug on the
Windows side. The Windows and Mac extensions are the same in
Chrome, and the Mac version of Chrome does not exhibit this
We'll try to take a look at it in the future though and see if
we can find a workaround.
I wish to apologise. I have complained to the wrong people! The problem I refer to seems to be in Chrome itself. I was too fast on a search. All the add-ons... I have many and run Chrome, Firefox and Dolphin (on Android). IE is only brought out for testing from time to time.
Though thanks for your professional and personal response. I shall have a better look at your products!!!