I Password disappears after opening a new tab in Firefox 12
Support Staff2 Posted by Kyle Swank on 10 May, 2012 04:51 PM
Thanks for taking the time to let us know about the trouble
you're experiencing and for including the diagnostics reports. They
really help a lot.
The lack of filling is likely due to the NoScript extension.
Could you please disable the extension and restart Firefox? Then
test to see if the filling works as it should.
The disappearing icon thing is a tad strange. Could you take a
screenshot? Or better yet, if you can record a screencast of it
happening I think that may help a lot. It doesn't need to be long,
10-15 seconds just to show what is happening. You can use Jing for
We don't control the loading of the 1Password button, it's
controlled by Firefox, so this is very tricky to diagnose since we
also can't reproduce the issue either. I tried my best but I can't
make the button disappear.
Usually, this is a misconfiguration issue in your Firefox
The quickest way to find out is to create a new Firefox Profile
and see if 1Password works better in it. This guide from Mozilla
will explain how to do this: