Thanks for letting us know you're running into this, we have
seen a few reports like this before and I'm going to try and I'm
going to track down the details. In the meantime I'd like to have
you generate a Diagnostics Report for us so that we can take a look
behind the scenes to figure out what's going wrong. To generate a
Diagnostics Report please follow the instructions here:
Thanks for the confirmation, Oliver, that helps us confirm the
You can still save Logins into 1Password via the extension as
Navigate to the web page in question using your web browser of
Enter your username, password, and any other required fields if
applicable (security code, PIN, etc), but DO NOT submit the
Click the 1Password button in your browser's toolbar, and
select the "+" button in the upper right hand corner.
Change the title and make any notes (if desired).
Click the Save button in the upper right hand corner.
Do let us know if you have an issues, hopefully we can actually
fix this once and for all, though that said we think there's
actually some bugs in Firefox's extensions APIs that cause the
problem in the first place.
9 Posted by Marcus Bointon on 30 May, 2012 08:04 AM
I've been seeing slowdowns in Firefox too. I have a feeling it's
affected by private browsing mode, which I'm forever turning on and
off (it's a useful way of resetting cookies when testing), however
I'm not using anything that would cause an auto-save. What's more,
I can't find an option to turn auto-save off as mentioned in this
post. The only settings visible in the plugin are 'Automatically
submit logins' and 'Ask to save new logins', neither of which means
quite the same as auto-save - there is an implication that turning
off 'ask to save...' will save without asking, rather than not
What's more, I'm always on the same sites, so there's never
anything new to save, unless it's somehow recording every form
submission (though nothing shows in the DB).
I too find that firefox 12 is very slow to quit - Firefox has
generally been getting less usable since about 6.0.
Sorry for the confusion 'Ask to save new logins' is the
'auto-save' option, turning this off will prevent 1Password from
prompting you to save new logins, 1Password never actually
automatically saves new Logins without your permission.
We're still trying to track down exactly what's happening here,
we think it's a conflict with some extension frameworks in Firefox
and Chrome, it can be caused by sites that have a lot of form
elements. So, if you disable this option it would be good to know
if the performance issues are fixed for you?
I have to agree with you about Firefox though, I'm sad too as
Firefox used to be my go to browser on Windows (before I moved to
Mac) and then Mac for a while, now I'm a Safari and Chrome guy.