Can you take a screenshot of the Activity Monitor showing that
Knox's consuming the memory when backing up.
In addition to that, could you send us the Knox Logs?
For the first log file, please open Finder and select the Go
Menu > Go to Folder option. Type or copy the following address
in there without the quotes:
Locate the file called "Knox.log" and attach it to a reply
message to this email. For some users, this file may not exist.
Don't be alarmed if that's your situation as well.
I'll also need to look at the other logs in the Console.app
while you attempt to reproduce the problem with Knox. You can get
these logs as follows:
1. Launch Console.app which can be found in the /Applications/Utilities folder.
2. Click the "Clear Display" button on the toolbar.
3. Launch Knox and reproduce the problem. Then wait 15 seconds to let the Console refresh.
4. Press Command-A to select all the logs and Command-C to copy them to your clipboard.
5. After starting a reply to this email, press Command-V to paste the logs.
Please send me these logs and I'll try to help more.
Support Staff6 Posted by Kyle Swank on 14 Jun, 2012 02:28 PM
Have you actually verified that it is Knox that is using the
memory? From the screenshots I am seeing here Knox is not using up
all of that memory. It appears to be using a pretty acceptable
amount of memory. I'm not seeing in the list (though the
screenshots are tiny) what may be eating up all of the ram.
If you quit Knox after this, does the memory become inactive or
I have the same issue. Knox is definitely the culprit. When I
look at its memory use during backup in Activity Monitor, the use
isn't large. However, nothing else could possibly account for the
steady and rapid disappearance of free memory while I do a backup.
It happens every single time. Quitting Knox afterwards does not
free up memory, either.