Knowledge Base / Troubleshooting

15 articles in the Troubleshooting section in our Knowledge Base.

• The browser extension is out of sync with the 1Password app

  First published October 11, 2011. Updated: October 11, 2011

• What do I do if I forgot my Master Password?

  First published September 20, 2011. Updated: January 06, 2012

• "Popup login windows" not working (HTTP Access/Basic Authentication)

  First published September 19, 2011. Updated: March 10, 2012

• 'Data Not Available' error

  First published September 20, 2011. Updated: September 20, 2011

• 1Password extension doesn't work if the Safari toolbar is hidden

  First published September 20, 2011. Updated: September 20, 2011

• Wi-Fi Sync Troubleshooting Guide

  First published September 22, 2011. Updated: September 22, 2011

• Keyboard doesn't respond when searching in 1Password on iPad

  First published October 05, 2011. Updated: October 11, 2011

• Create a Diagnostics Report to help AgileBits help you

  First published October 11, 2011. Updated: March 22, 2013

• 1Password 3.6 for iPhone, iPod touch, or iPad crashes on iOS 3.x

  First published October 11, 2011. Updated: October 18, 2011

• 1Password does not fill iCloud.com

  First published October 15, 2011. Updated: October 15, 2011

• 1Password appears empty

  First published December 04, 2011. Updated: December 04, 2011

• Trouble Generating a Diagnostics Report

  First published May 28, 2012. Updated: May 28, 2012

• Which version of 1Password am I using?

  First published June 01, 2012. Updated: June 01, 2012

• How To: Configure LaunchBar for use with 1Password

  First published June 28, 2012. Updated: July 02, 2012

• Is 1Password compatible with Mountain Lion?

  First published July 26, 2012. Updated: July 26, 2012